Introduction
This Cancellation and Refund Policy applies to all consultations, detox programs, and other services offered on https://www.sundarjc.com. By booking services through the website, you agree to the terms outlined below.
Cancellation Policy
Consultations:
- a. Cancellation of consultations is not permitted under any circumstances.
- b. Rescheduling consultations is allowed subject to availability.
Detox Programs:
- a. Customers may cancel a detox program with at least 48 hours' notice prior to the scheduled start time.
- b. Cancellations made within this time frame will be eligible for a full refund or rescheduling based on the customer’s preference.
- c. Cancellations made less than 48 hours before the scheduled start time will not be eligible for a refund.
Refund Policy
Consultations:
- a. Payments for consultations are non-refundable, as cancellations are not allowed.
Detox Programs:
- a. Refunds are only applicable for cancellations made at least 48 hours before the scheduled start time.
- b. No refunds will be issued for cancellations made less than 48 hours before the start time.
Processing of Refunds:
- a. Approved refunds will be processed within 7-10 business days from the date of cancellation.
- b. Refunds will be credited back using the original payment method.
Disputes
Any disputes related to cancellations, refunds, or rescheduling will be resolved in accordance with the governing laws of India. Customers are encouraged to contact us directly to resolve concerns amicably.
Contact Information:
For assistance with cancellations, rescheduling, or refunds, please contact us at:
